Privacy Policy

ClinicFinder.ca ("we", "us", or "our") operates the website clinicfinder.ca. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

Information You Provide

When you use our contact forms (Contact Us, Claim Your Listing, or Advertise), we collect the information you voluntarily submit, which may include:

• Name and email address
• Phone number
• Clinic or business name
• City and province
• Message content

This information is processed by Formspree, Inc., our third-party form handling service. Please review Formspree's Privacy Policy for details on how they handle your data.

Information Collected Automatically

When you visit our website, we automatically collect certain information through Google Analytics, including:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or search terms
• Device type (desktop, mobile, tablet)
• General geographic location (city/country level)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and form submissions
• Process clinic listing claims and advertising requests
• Analyze website traffic and usage patterns to improve our service
• Maintain and improve the accuracy of clinic listings
• Detect and prevent technical issues

Cookies and Tracking

We use Google Analytics (Google LLC) to understand how visitors interact with our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We do not use cookies for advertising or retargeting purposes at this time.

Third-Party Services

We use the following third-party services:

• Google Analytics — website analytics and traffic analysis
• Formspree — contact form processing
• CARTO / OpenStreetMap — map tiles and geographic data
• Google Maps — clinic photos and business data

Each of these services has its own privacy policy governing the use of your information.

Data Retention

Form submissions are retained for as long as necessary to fulfill the purpose for which they were collected. Google Analytics data is retained according to Google's default retention settings.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction or deletion of your personal information
• Opt out of analytics tracking
• Withdraw consent for data processing

To exercise any of these rights, please contact us at info@clinicfinder.ca.

Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy, please contact us at info@clinicfinder.ca or through our Contact Us page.